Business case objective:
To automate the comparison of Bill of Lading (BOL) with shipping instructions to minimize manual intervention, reduce errors, and enhance operational efficiency in shipping and logistics processes.
Challenges with the manual process:
The manual process for comparing BOL with Shipping Instructions involves collecting and reviewing multiple data points from documents like consignee, consignor, shipment description, quantity, destination codes, items and value etc. Thereafter identifying discrepancies and addressing them through manual review and communication. This process is time-consuming, prone to human error, and often leads to delays in shipment processing for customers when volume of shipment is large.