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The challenge

Client company having multiple business units (BUs), faced a significant challenge with invoice processing. Each BU received numerous invoices via email in various formats and layouts from multiple trading partners. This required each BU to have a dedicated mailbox, adding administrative overhead. It also slowed down the manual data entry of invoice processing and created bottleneck; high error rates due to inaccurate data entry led to delays, rework, and potential financial errors. Their existing solution relied heavily on manual intervention to handle inconsistencies, making it cumbersome to adapt to new or changing invoice formats.

Client company background

For over 150 years, our client, headquartered in Denmark, has been a leader in international shipping and logistics. They operate a vast network of ferry routes and offer comprehensive logistics solutions, facilitating the movement of goods and people across borders. Their comprehensive services encompass ferry transportation, logistics solutions including road, rail, and sea freight, container shipping, and supply chain management.

Client goals

Centralize Processing

Automate invoice collection from a single source for all BUs.

Improve Accuracy

Minimize errors through automated data extraction and validation.

Reduce Processing Time

Streamline invoice processing to improve efficiency.

Reduce Manual Intervention

Free up employee time for higher-value tasks.

Increase Flexibility

Easily adapt to new invoice formats and changing requirements.

Cozentus Solution

Unified Inbox

All vendor invoices were collected from a centralized mailbox, eliminating the need for separate BU mailboxes.

Cozentus Logistics Business Rules Integration

Hundreds of rules ensure accurate data extraction and validation, comparing extracted data with existing contracts for further verification.

Multiple Processing Engines

Cozentus employs OCR, ML, NLP, and Deep Learning engines for accurate named entity recognition and data extraction into JSON/XML formats supported by a pre-processing engine handling tasks like image normalization, conversion, and many more, with an auto-profiling system selecting the optimal engine for each invoice.

Custom Template Engine

For outliers or unique formats, a custom template engine ensures efficient data extraction.

Smart Routing and Data Serialization

Invoices are automatically routed to the appropriate BU based on a unique business entity identification system. Standardized data formats are created for seamless integration with existing systems.

Forward Integration

Solution integrates seamlessly with MS Dynamics SFTP, APIs, and mailboxes for smooth data transfer.

Tech Utilisation

Data Extraction

Extract key information from various invoice formats (PDF, Excel, Image, EDI, etc.)

Data Cleansing & Enrichment

AI & advanced algorithms clean and enrich extracted data for accuracy and completeness.

Data Transformation

Conversion to standardized XML/JSON formats.

Data Validation

Verifies data accuracy against defined rules.

Integration & Analytics

Integrates with ERP/email, provides dashboards and reports

Continuous Learning

The system continuously learns & improves its efficiency over time.

Results

  • 80% of invoices now require minimal to no manual intervention.
  • Extracted data is automatically posted to the Accounts Payable system, saving time and resources.
  • The solution handles inter-BU invoice processing efficiently.
  • Invoice processing time has been reduced to 90%.
  • Automatic data extraction minimizes errors by 50%
  • The solution easily adapts to new invoice formats and changing requirements.
  • Improved Collaboration between stakeholders.

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