The challenge

Our client faced a challenge in optimizing the approval/rejection process and tracking for a high volume of Bill of Lading (BOL) documents. Their reliance on manual processing resulted in discrepancies when matching draft and final BOLs. This inefficiency led to shipment delays, lost information, and slow turnaround times, all of which negatively impacted their market competitiveness. Automating these tasks became a strategic imperative to enhance operational efficiency, reduce turnaround times, and ensure data accuracy for seamless logistics operations.

Client company background

For over 50 years, our client, headquartered in Philadelphia, Pennsylvania, USA, has been a pioneering 3PL leader in global logistics. They excel in orchestrating seamless movement of goods between manufacturing plants and destinations worldwide across diverse industries. Their comprehensive services encompass freight forwarding, customs brokerage, warehousing, and distribution.

Client goals

Proactive risk mitigation

Strengthen client trust and ensure regulatory compliances

Improve operational resilience

Meeting the promise of ETA

Cozentus Solution

Automated Data

Leveraged AI/ML/NLP for automated data capture and comparison, minimizing manual intervention.

Tools

Our in-built tool gathers information from any source format (PDF, XML, EDI, or JSON), converts it for streamlined comparison and translating technical language into clear business language.

Clear Reports

Users get clear reports with discrepancies between draft and final BOLs for their review, approval, or rejection. Future phases include AI-powered auto-approval/rejection based on user behavior.

Integrations

Enterprise Integrations for efficient communication with carriers, expedites draft document approval.

API

Notifications dispatched manually via email or digitally through SFTP, EDI, or API integration.

Customizable

Dashboard with comprehensive visibility, reporting, and customizable features for senior management.

Efficiency

Document management, file logs, and email history modules for proactive risk mitigation and operational efficiency.

Tech Utilisation

80%

reduction in manual efforts

100%

process automation of BL approval and rejection process

40%

reduction in cost

Results

  • Automation minimizes errors in data capture and comparison by almost 50%, ensuring accurate BOL documents and reducing discrepancies
  • Automated tasks accelerate approval processes, enhancing shipment turnaround times and operational efficiency.
  • Streamlined document processing cuts labor costs from manual entry and verification, yielding substantial savings.
  • Solution-driven visibility and reporting empower informed decisions, proactive risk management, and optimized logistics operations.

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