Business Case Objective:
The objective of this solution is to utilize AI/ML-based rate forecasting to predict the delivery timelines and rates for orders. This will help manufacturers and shipping companies streamline their order fulfillment process, manage procurement better, and ensure timely deliveries. Ultimately it will save time and reduce costs.
Customer Problem Statement:
Order fulfillment is a crucial process that begins when a customer places an order and ends when the customer receives it. However, manufacturers and shipping companies often face challenges in predicting when the order will be completed and delivered, and the associated costs. Delays in procurement, production, and shipping can disrupt the entire process, leading to customer dissatisfaction, missed deadlines, and potential loss of business. There is also a lack of visibility into the rates for sourcing raw materials and the timeframes for each step in the process.